Frequently Asked Questions

General information



Orders and payment

What payment methods do you accept?

We use PayPal as a payment gateway, so you can either pay with your PayPal account, or any major credit or debit card (Visa®, MasterCard®, American Express®, Discover®, Diner’s Club, and JCB).

Is payment secure?

All payments are handled by PayPal, so you know your money is in safe hands. If you need more assurance, visit PayPal’s Help Centre.

Delivery and returns

My order hasn’t arrived